General
Jessica S
4/21/25, 2:25:25 PM EDT
Hi Cristobal, There are two errors: 1) pagination, 2) There is no Type field option when I go in to edit an entry.
Jessica S
4/30/25, 9:55:29 AM EDT
Hi Cristobal, Any updates to the pagination or Income Type fields issues? We are also loosing data in the Total Price field when trying to edit the record. I'm experiencing this issue in EMedia Sales Department. Any chance you have time today to look into these issues?
Jessica S
4/30/25, 10:00:36 AM EDT
I am also having trouble setting the correct year in the income date field within Burkey Collective - Burr Oak project. It defaults to three years from now.
Jessica S
4/30/25, 10:08:03 AM EDT
For the same project, I cannot enter an expense for a January date. Data seems to have been lost for this date and I cannot reenter it.
Cristobal M
4/30/25, 1:07:55 PM EDT
Hello!, yes jump to our meeting channel in zoom any time today, I'll need to see some of the issues to find them and fix it.
Cristobal M
4/30/25, 5:31:00 PM EDT
Hey, sorry I did not noticed I was disconnected at some point from the zoom link. I'm back there and also I was able to see the pagination issue, I'm fixing that one first.
Cristobal M
5/1/25, 11:27:25 AM EDT
Hello Jessica, yesterday I fixed the Income area in the Search, Sorting, Pagination and Totals, also the Totals for the Accounts area.
Cristobal M
5/1/25, 11:28:02 AM EDT
I'm not sure where you can't see the Type field or the loosing of the Totals, I'll need you to show me where is happening that please.
Jessica S
5/1/25, 6:19:05 PM EDT
Thanks Cristobal. Things are looking worse now and I feel unsafe entering any data -- In the Burkey and Associates project I can see income entries for Burkey and Associates, Burkey Collective as well as EnterMedia all in the same view. It looks like the work day has ended early today. Perhaps we'll try for tomorrow?
Cristobal M
5/1/25, 6:21:18 PM EDT
I was in a different meeting sorry, yes tomorrow I'll be here 9am and on
Cristobal M
5/1/25, 6:41:17 PM EDT
I fixed the issue with the Income, it was not filtering by project, it is ok now.
Jessica S
5/2/25, 2:33:30 PM EDT
Thank you Cristobal. Do you have time to review the other issues this afternoon?
Cristobal M
5/2/25, 4:29:08 PM EDT
Jessica S
Thank you Cristobal. Do you have time to review the other issues this afternoon?
Hello, yes I'm still available.
Cristobal M
5/2/25, 6:40:24 PM EDT
Jessica, expenses totals now are being displayed and also Chris made a fix for Searching January 1st items, thwy should appear ok in the reports now.
Jessica S
7/21/25, 12:33:41 PM EDT
Hi Cristobal, There is a problem with recurrent invoicing that we are seeing on Weatherford's account. Christopher worked on it a bit recently, but the problem persists and invoices for July and August, are not sending out. Can you please look into a fix for this?
Cristobal M
7/22/25, 1:26:27 PM EDT
Hello Jessica, I reset all 3 invoices to "invoiced" status, that mean they should be able to pay each one. I see we got the email at sales@entermediadb.org, 10 days ago we got the #: 3350, they should get it at the same time. I'm re-sending this one in to see if they see it this time, if they get this one we can re-send the other 2.
I also added the print btn, Chris mentioned they are not seeing the billing addres, I think they want it on the "Pay Now" page, I added the address there too.
I also added the print btn, Chris mentioned they are not seeing the billing addres, I think they want it on the "Pay Now" page, I added the address there too.
Jessica S
7/31/25, 2:40:04 PM EDT
Hi Cristobal, Thank you for working on Weatherford, they were able to pay. We have an invoice issue on project CB Finance where the invoice for Simon never sent for July. Can you please check to make sure it is sending automatically each month?
Cristobal M
7/31/25, 6:13:56 PM EDT
Hello, yes we made some fixes yesterday for the invoicing of periodic products. Do you know the invoice number the one it was not sent? Right now all of them has the "invoiced" status.
Jessica S
7/31/25, 7:04:36 PM EDT
I see it in the list now. I didn't receive it in my email and Simon is checking to see whether he received it. Should it show a date in either of the the "sent date" fields?
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