Dieneke S
5/8/23, 3:48:56 PM EDT
Phase 2: Customization December - January
EnterMedia uses a points based support system to track all the steps that go into supporting your site and
customizations. We use a continuous integration (Agile) development model. For this model we use the
Entermedia's Client Portal.
Half Day Sessions are 40 points and include a minimum of 2 - 4 hours depending on complexity of the
completed tickets & tasks.
Sessions delivered will be tracked in the EnterMedia Client Portal. We work closely with clients using a fully
integrated feedback loop and a chat based support portal.
Agile Programming methodologies allow us to fix, test and deploy bug fixes the same day.
User stories and Work Sessions will be defined and prioritized using the release planning schedule as you can
see in the image below.
Sessions are tracked with points to helps our clients control their costs by having pre-determined the costs per
task.
Create plugin API using CI-HUB API at no cost. If CI Hub accepts the plugin then we can support it under our
SLA for free
still just 299 as before?
Dieneke S
5/8/23, 7:48:21 PM EDT
i thought you seen the invite of tae. could you answer above? i am travelling tomorrow to Antigua so I have time to work after 2pm.
Dieneke S
5/8/23, 7:48:56 PM EDT
Chris, did the calendly link have a zoom invite for Allegro or do I need to set that up apart from the app you use?
Dieneke S
5/10/23, 10:41:51 AM EDT
I have some time to look at that this afternoon. after tonight ill be traveling and will be back to work monday. so Thursday and Friday I wont be able to work.
Claire H
5/10/23, 11:43:20 AM EDT
Hi Cristobal, Christopher would like us to set up Zoho and make a demo for Orrin Pickell, When are you available to work together?
Cristobal M
5/10/23, 12:21:43 PM EDT
Hello, I'm free rest of the day today up to 2pm CST. Tomorrow all day.
Claire H
5/10/23, 12:44:28 PM EDT
Looks like I'm free tomorrow most of the day until the evening, So how does 9am tomorrow sound?
Cristobal M
5/10/23, 1:06:51 PM EDT
Yes, I actually remember need to do something around 10:15 tomorrow so yes, 9 is ok.
Claire H
5/10/23, 1:45:28 PM EDT
Ok, maybe tomorrow afterwards? Doing this demo might take longer than 1hr
Cristobal M
5/10/23, 1:53:16 PM EDT
Do you think will take that long? So yeah lets do it after 11, they are PST so they are 2 hours ahead.
Claire H
5/10/23, 1:54:44 PM EDT
ok sounds good Cristobal. See you at 8:30 guatamala time? I'm Atlantic Standard time so it'll be at 11:30am my time. (edited)
Cristobal M
5/10/23, 1:56:16 PM EDT
ohh wonder you was at CSt, but yeah works for me, see you tomorrow.
Claire H
5/10/23, 2:02:57 PM EDT