Jessica S
6/13/23, 12:44:29 PM EDT
Hi Cristobal, Let us know if there was any problem with your payment today.
Alba M
6/13/23, 12:45:01 PM EDT
Hi Jessica, I haven been able to enter my points, my phone does not work well. and i dont know how to do it from the comouter. i got a new phone and will set it up today.
Jessica S
6/13/23, 12:47:19 PM EDT
Ok Alba, I think this means that any points you were not able to enter for May, you can enter and get paid for in June. But you should pay yourself for the May points for now, when you get yourself set up.
Christopher B
6/13/23, 12:51:43 PM EDT
I can coach you if needed to track. Im free tomorrow or Thursday
Jessica S
6/14/23, 1:50:02 PM EDT
Hi Dieneke, I am having trouble locating one of the Allegro invoices. It's #3078 for $299 (according to their check), so it should be in the portal. I want to indicate that it's paid. Do you know where this invoice is? I only see 3071 for $1,000 which they have not paid yet.
Jessica S
6/14/23, 1:55:59 PM EDT
Maybe I'm missing the way to search by invoice number? Usually they are all there under paid or invoiced.
Dieneke S
6/14/23, 1:57:57 PM EDT
the invoice 3078 is under the billing tab, I am looking at it right now.
Jessica S
6/14/23, 2:00:02 PM EDT
I'm not sure where the billing tab is, maybe? I'm in Entermedia under invoices. I can search there or paid or invoiced (by year and month).
Dieneke S
6/14/23, 2:00:55 PM EDT
you go to the client itself and then to their billing..maybe because the states says pending you cant see it...
Dieneke S
6/14/23, 2:01:55 PM EDT
let me change that real quick and maybe youll be able to see the invoice.
Jessica S
6/14/23, 2:02:10 PM EDT
Ah, I see now. Thank you. It's labelled "pending" maybe that was the issue.
Jessica S
6/14/23, 8:10:29 PM EDT
Dieneke or Christopher, Are you able to confirm that AGBU is "TRAZEREDGE LLC ACH PYMNT"? I'm assuming so, because the $2500 amount paid matches, but want to verify that I'm making the correct association.
Dieneke S
6/14/23, 8:26:46 PM EDT
thats thee amount we invoiced them, but let me confirm tomorrow morning.
Jessica S
6/16/23, 9:41:41 AM EDT
For what its worth and to close out my question, Trazeredge's website talks very clearly in its About, about using Entermedia and I did find two references to AGBU in their Showcases ("AGBU Entermedia DAM Implementation") So seems like it's fair that's verified and I'll note both names in the payment entry.