General
System M
8/6/25, 11:15:31 AM EDT
Thanks Cristobal,
I checked the file yesterday, it seemed ok (at least not corrupted) but I had no access to ffmpeg or mediainfo to go deeper, I was hoping that it would ring a bell on you side of an issue you already have had. The name length makes a lot of sense! I don't think the video call will help much, and I don't think this is a high prio issue on our side so I think we are good for now, Ill definitely try the name length and the files metadata more thoroughly and keep you updated if I find something.
I checked the file yesterday, it seemed ok (at least not corrupted) but I had no access to ffmpeg or mediainfo to go deeper, I was hoping that it would ring a bell on you side of an issue you already have had. The name length makes a lot of sense! I don't think the video call will help much, and I don't think this is a high prio issue on our side so I think we are good for now, Ill definitely try the name length and the files metadata more thoroughly and keep you updated if I find something.
Francis D
8/25/25, 10:11:00 AM EDT
Hey Cristobal! Hope you're doing great, I have a question regarding Publish Types. I never had to configure Publish Destinations before today and I was wondering if Publish Types do anything? Is it for logging purposes?
Cristobal M
8/25/25, 1:02:09 PM EDT
Hello Francis, I believe publish types is actually the way we internally pick the Manager function that will publish (send) the assets to the destination, so it is an importat piece in the configuration.
If you give us some more context on what and where you are trying to configure a publishing destination we can help you figure it out.
Also, please let us know when you have time this week to do a quick follow up meeting, we would love to hear how things are going within your entermedia instances and also we can use little bit of time to show you some new and pretty coolfeatures we had been working on this months.
If you give us some more context on what and where you are trying to configure a publishing destination we can help you figure it out.
Also, please let us know when you have time this week to do a quick follow up meeting, we would love to hear how things are going within your entermedia instances and also we can use little bit of time to show you some new and pretty coolfeatures we had been working on this months.
Francis D
8/25/25, 2:33:27 PM EDT
We simply wanted to add a publish destination to a Dalet Pyramid server, I managed to do it using Local File Copy and it worked perfectly, but I was wondering if I could create one named Dalet, didn't know if they had incidence on the process. I'll keep the Local File Copy then, since its working fine. As for the meeting sure, i'm available tomorrow if you can. Let me know what schedule works best for you.
Francis D
8/25/25, 2:34:35 PM EDT
Do you have any documentation on Publish Destinations? I'd like to read a bit and understand how the other options work. Thanks!
Cristobal M
8/26/25, 11:44:26 AM EDT
Hey Francis, first of all I'm so sorry I did not resond you yesterday, we were a bit rushed at the end of the day with the delivery of a project and the day went by quickly. Please let me know if you have another spot when we can meet, we are free today up to 1pm and after 3pm ET (probably little bit late for you?) or any time in the mornings the rest of the week.
Cristobal M
8/26/25, 11:56:41 AM EDT
About documentation of Publishing Destinations, I found an old version of very basic Publishing Documentation. Im pasting the link, we are slowly working on moving documentation from previous versions, Im adding Publishing to our list of Documentation that needs to be updated to recent version.
Francis D
8/26/25, 3:40:51 PM EDT
Hey Cristobal, i managed to replicate the issue. Here are the steps to replicate:
- Add tags to a couple images
- Select the images and to a Multi-edit
- Change any fields other than Tags and click save
Now the images should all have the blank tags. I can replicate it in Dev so we will be able to test a fix.
- Add tags to a couple images
- Select the images and to a Multi-edit
- Change any fields other than Tags and click save
Now the images should all have the blank tags. I can replicate it in Dev so we will be able to test a fix.
Cristobal M
9/3/25, 2:43:40 PM EDT
Hey Francis, sorry for the delay on this, I went to the em10 old code to find the tags component, I think this should be pretty similar to em9, your systems still in version em9 right? Can we try this please?
In file: webapp/WEB-INF/base/emfrontend/components/xml/typesreadonly/tageditor.html
You can add an #if conditional command to verify if the tag is not empty. I'm attaching an screen shot on were exactly should be located. If the file in my screenshot is different of the one in your version, please share the same file and I can tell you were to include the condition.
In file: webapp/WEB-INF/base/emfrontend/components/xml/typesreadonly/tageditor.html
You can add an #if conditional command to verify if the tag is not empty. I'm attaching an screen shot on were exactly should be located. If the file in my screenshot is different of the one in your version, please share the same file and I can tell you were to include the condition.
Francis D
9/4/25, 9:21:03 AM EDT
Hey Cristobal, here's my tageditor.html file, it doesn't look like yours i'm not completely sure where i should be adding the #if.
Would you be able to fix it for me? Thanks!
Would you be able to fix it for me? Thanks!
Francis D
9/4/25, 9:22:27 AM EDT
The attachment is not working, I can not attach my file. Here's the code:
#set($idcount = $context.getRequestParameter("idcount"))
#if(!$idcount)
#set($idcount = "")
#end
#if( $val && !$val.isEmpty() )
##set( $val = $val.replace(","," | ") )
#set( $vals = $val.split("\s*\|\s*") )
#set( $type = $detail.getListId() )
<div class="tageditor-viewer">
#foreach( $val in $vals )
<a href="$home$apphome/views/search/search.html?field=${type}&operation=contains&${type}.value=#esc($val)"
>#esc($val)</a>
#end
</div>
<div class="clearfix"></div>
#end
#set($idcount = $context.getRequestParameter("idcount"))
#if(!$idcount)
#set($idcount = "")
#end
#if( $val && !$val.isEmpty() )
##set( $val = $val.replace(","," | ") )
#set( $vals = $val.split("\s*\|\s*") )
#set( $type = $detail.getListId() )
<div class="tageditor-viewer">
#foreach( $val in $vals )
<a href="$home$apphome/views/search/search.html?field=${type}&operation=contains&${type}.value=#esc($val)"
>#esc($val)</a>
#end
</div>
<div class="clearfix"></div>
#end
Cristobal M
9/4/25, 12:25:47 PM EDT
Hi Francis, in the last part of the code, after the #foreach command, add the same #if condition, then after the closing </a> tag add the #end, something like this:
<div class="tageditor-viewer">
#foreach( $val in $vals )
#if($val)
<a href="$home$apphome/views/search/search.html?field=${type}&operation=contains&${type}.value=#esc($val)"
>#esc($val)</a>
#end
#end
</div>
<div class="tageditor-viewer">
#foreach( $val in $vals )
#if($val)
<a href="$home$apphome/views/search/search.html?field=${type}&operation=contains&${type}.value=#esc($val)"
>#esc($val)</a>
#end
#end
</div>
Francis D
9/4/25, 1:30:41 PM EDT
Hey Cristobal! Thanks for your help! I just tested the fix and it worked perfectly, I just applied it to the prod server, everything seems fine now. Thanks again!
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Francis D
10/7/25, 10:07:11 AM EDT
Hi Cristobal, i'm trying to understand how exactly the Publishing works for VizOne. I see that we only have to configure Server URL + Username/Password but I don't see what script is running in the background when a publish starts. We are looking to possibly update our VizOne server and I would like to be prepared so its mosly for my own knowledge, I'd like to know what script is in charge of VizOne publishing and how it works. Could you tell me where I can find it so I can take a quick look at it?
Cristobal M
10/7/25, 12:02:06 PM EDT
Hello Francis, if the vizone is in the Publisher lists, it should be handled with our Publishing Manager. The publishassets script in the scheduler runs any pending Publishing, it loops all the publshers registered in publishdestination table.
I can't remember exactly how is configured in your server, if you want to provide a Config-only snapshot I can try to mount it locally and review current configuations in your server.
I can't remember exactly how is configured in your server, if you want to provide a Config-only snapshot I can try to mount it locally and review current configuations in your server.
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