Cristobal M
9/11/24, 12:05:24 PM EDT
Hello Nicolas, We have some bug fixes in that area that we need to deploy to your instance, I'm going to update it and test it.
Cristobal M
9/11/24, 12:58:30 PM EDT
Nicolas, I updated Babson Dam and selecting a Department now it does the right thing, also removed all Duplicates. I noticed the way to create a duplicate is like "doueble clicking" the Save button on the New Department creation, let me review that since this component should prevent double submission, we may have something to Deploy at the end of the end today.
Cristobal M
9/20/24, 3:00:48 PM EDT
Hello All, I fixed the issue with the spacing in the results area, fix it was deployed to the Babson server and it is looking ok now. Please let us know if it is looking good in your side now please.
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Dieneke S
9/23/24, 11:31:50 AM EDT
404: /assets/emshare2/theme/emails/notifications/metadata.html
Morning- quick question…. When I get a 404 message, does that mean there was an error? - Cheryl babson
Dieneke S
10/15/24, 3:46:46 PM EDT
Babson support - eMedia - October 15
Troubleshoot and demonstrate desktop app functionality for Babson College's eMedia library system.
Key Takeaways
- Desktop app allows automatic syncing of local folders with the server, streamlining bulk uploads
- Some bugs and UI issues need to be addressed before full rollout
- Documentation and video tutorials will be created to guide users through the new processes
- Follow-up meeting planned with additional team members to further test and refine the system
Topics
Desktop App Installation and Setup
- Successfully installed latest version (3.5) of eMedia library desktop app on user's Mac
- Walked through process of adding existing library and logging in
- Some UI elements were misaligned or hidden due to screen size limitations
Bulk Upload Functionality
- Demonstrated two methods for bulk uploading:
1. Using "Import" feature within an existing folder
2. Creating a new "hot folder" that automatically syncs with the server
- Hot folders allow users to simply drag files into a local folder for automatic upload
- System checks for existing files to avoid duplicates during upload process
User Interface and Navigation
- Identified issues with search bar visibility on smaller screens
- Discussed potential improvements to make navigation more intuitive
- Noted that some UI elements were not fully up-to-date due to recent theme changes
Error Handling and Bug Fixes
- Encountered errors related to folder structure and naming conventions
- Identified issue with upload status not updating correctly after completion
- Developers noted specific areas for improvement, including error catching and UI responsiveness
Future Improvements
- Plan to create video tutorials and documentation for end-users
- Discussed need for thorough testing on various screen sizes and configurations
- Developers committed to addressing identified bugs and improving overall user experience
Next Steps
- Developers to fix identified bugs and UI issues
- Create documentation and video tutorials for end-users
- Schedule follow-up meeting with additional team members (including Nick) for further testing
- Conduct real-world upload tests during next meeting to ensure functionality
- Update server-side components to ensure compatibility with latest desktop app version
Action Items
- Fix folder structure issue w/ cat.name variable in path for Babson College
- Implement node check for JSON to prevent error when folder has no ID/name
- Fix "uploading" status persisting after upload completion in desktop app
- Update/upload theme CSS for Babson College, ensure ID matches class name
Nicolas
10/15/24, 5:24:16 PM EDT
I just uploaded two folders 2024-10-07-Career-Fair_nCzarnecki & 2024-10-07-Foundry-Class_nCzarnecki and after the upload is complete the folder show they are empty. Please advise where I can find the images I uploaded to those folders. thank you.
Cristobal M
10/15/24, 5:35:05 PM EDT
Hello, I see there are some assets stuck on the conversion queue, and may be blocking the server to process more, We tested some new features this morning with Cheryl and saw couple of small erros that may cause this, Im investigating right now
Dieneke S
10/16/24, 11:08:02 AM EDT
Identified issue with upload status not updating correctly after completion
Dieneke S
10/16/24, 11:08:41 AM EDT
- Fix folder structure issue w/ cat.name variable in path for Babson College
- Implement node check for JSON to prevent error when folder has no ID/name
- Fix "uploading" status persisting after upload completion in desktop app
- Update/upload theme CSS for Babson College, ensure ID matches class name
- Fix folder structure issue w/ cat.name variable in path for Babson College
- Implement node check for JSON to prevent error when folder has no ID/name
- Fix "uploading" status persisting after upload completion in desktop app
- Update/upload theme CSS for Babson College, ensure ID matches class name
Dieneke S
10/16/24, 11:11:08 AM EDT
- Create documentation and video tutorials for end-users
- Schedule follow-up meeting with additional team members (including Nick) for further testing
- Conduct real-world upload tests during next meeting to ensure functionality
- Update server-side components to ensure compatibility with latest desktop app version
Cristobal M
10/16/24, 11:17:48 AM EDT
Nicolas
I just uploaded two folders 2024-10-07-Career-Fair_nCzarnecki & 2024-10-07-Foundry-Class_nCzarnecki and after the upload is complete the folder show they are empty. Please advise where I can find the images I uploaded to those folders. thank you.
Hello Nicolas, I ran a reindex in the server and that bring back the missing assets in both activities, please let me know if you find them correctly now.
Cheryl R
11/14/24, 2:45:33 PM EST
Issue copying assets to People category
When copying assets to People category, there is no way to choose the Person the assets should copy to. see image attached in blog tab
Cristobal M
11/14/24, 2:56:36 PM EST
Hello Cheryl, sorry we did not catch your blog post about the issues, we use the chat more so here we all get notifications, the chat also has Attachments options so you can send us some screenshots of the issues you are describing.
About your last issue, I can see you are using the Export tool, this will copy all the assets into a New People entity, not an existing one.
The way to add some assets to an existing Person is select some of the assets then in the Menu, select Copy To.. and then Person, this will popup a Person Picker, you can search here the Person or Create new
(See attachment)
Cristobal M
11/14/24, 2:57:52 PM EST
You can also Copy the entire folder if you need, in the folder is in the right there in the Screen Shot, you can right click and also select Copy to...
Cristobal M
11/14/24, 2:59:14 PM EST
Regarding the Search Kept issue, I was able to reproduce it as you described, we are working on some improvments to the whole results area so we will take care of that and will notify you when is done.
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