Cheryl R
1/24/24, 2:50:35 PM EST
"Person" thumbnails do not show icons to download, save, etc. The window with results also doesn't have a X to close window.
Cheryl R
1/24/24, 4:38:25 PM EST
In the asset Properties view I am not able to click on url and link directly to one of the album paths listed under FOLDERS, such as:
Activities \ 0000-2023 \ Marketing0000 \ 2023-05-13-Undergraduate-commencement_jKnight
Christopher B
1/24/24, 4:52:28 PM EST
Cheryl R
In the asset Properties view I am not able to click on url and link directly to one of the album paths listed under FOLDERS, such as:
Activities \ 0000-2023 \ Marketing0000 \ 2023-05-13-Undergraduate-commencement_jKnight
I took a look but the one I tested seem to link ok. I was able to click on the folder and it opened
Cheryl R
1/26/24, 1:24:26 PM EST
Hi, we have a few new users to add but I keep getting an error message. The first time I tried to assign them to "Babson User" role, the next time I left the group field blank and received this message:
There was a problem completing this request
/WEB-INF/base/emfrontend2/views/settings/users/usermanager/user/editgroups.xconf#User.addUsersToGroup java.lang.NullPointerException: Cannot invoke "org.openedit.users.Group.getId()" because "inGroup" is null Cannot invoke "org.openedit.users.Group.getId()" because "inGroup" is null
It also did not prompt me to enter a login for the new user. Do we need to set up new users differently going forward?
This also reminds me that we should touch on users/groups/roles when we meet next.
Dieneke S
1/29/24, 12:09:56 PM EST
Could you please add Kevin Wong as a user when addressing the eMedia user-added glitch?
Kevin Wong, kwong5@babson.edu, user: kwong5 password: marketing1
Dieneke S
1/29/24, 12:45:44 PM EST
He is photographer that wants to access the babson site? They can't add new users and add them to a group. Cheryl posted this bug friday. I made a ticket of this friday the 26/1, its above here.
Cristobal M
1/29/24, 12:54:40 PM EST
I added kwong5@babson.edu to the Marketing User Group, Im trying to replicate the errors on the process of adding/editing users but still not being able to reproduce it.
Dieneke S
1/30/24, 2:13:51 PM EST
http://tinyurl.com/User-Manual-eMedia-Library here is the link to the updated User Manual.
Cheryl R
2/1/24, 11:08:44 AM EST
A user cannot go directly into this collaboration folder.
https://babson.entermediadb.net/marketing/find/views/modules/asset/sharefiles/AY1cUDMvEual5Zi5mdkc/Kids-for-Leila.html
People are saying that the 'send code' thing isn't working.
Dieneke S
2/1/24, 11:12:34 AM EST
have you copied the link from sharing to them? if that doesn't work you can also add them under permissions.
Cheryl R
2/1/24, 12:10:59 PM EST
Yes, I copied the link from the sharing icon. I think we need users to be able to do this easily from the share icon vs adding them to permissions.
I tried to add her under Users but her name didn't come up, it said No Results when I pasted her name (user is llamoureux@babson.edu)
Cheryl R
2/1/24, 12:12:19 PM EST
After cropping an image and hitting "save" I just get a black screen. I had to click on Downloads again to see my download options. Let's have the Save action take you right backk to the Downloads screen.
Cheryl R
2/2/24, 10:38:33 AM EST
Users are having issues with login, the code isn't working. The workaround is to delete them and create a new account. Need to fix this soon. One recommendation is to have them reset their password via an email link or similar so they can self-service.
Related, I receive an error code after creating a new user: There was a problem completing this request
/WEB-INF/base/emfrontend2/views/settings/users/usermanager/user/editgroups.xconf#User.addUsersToGroup java.lang.NullPointerException: Cannot invoke "org.openedit.users.Group.getId()" because "inGroup" is null Cannot invoke "org.openedit.users.Group.getId()" because "inGroup" is null