Allegro Design / Orren Pickell

General

Page 10 of 10

Patrick F 7/9/25, 10:54:48 AM EDT

I acted as "Pickell Intern" user and I'm not seeing the standard grouping of selections like I am when I'm logged in.

Patrick F 7/9/25, 10:56:11 AM EDT

Please disregard. I wasn't in "files"

Christopher B 7/9/25, 2:44:24 PM EDT

Ok, we can put files first on the top menu if you think that helps more.

Patrick F 7/9/25, 3:17:01 PM EDT

Lucas Collection doesn't open. https://op.entermediadb.net/assets/find/views/modules/librarycollection/index.html?entityid=AVprNZjFQp32UJwX1sCT

Patrick F 7/9/25, 3:17:23 PM EDT

No need to change button positions. Thanks Chris.

Patrick F 8/4/25, 12:26:15 PM EDT

User views aren't the same as mine. https://www.loom.com/share/eb29f6e2d36f4b4eb347237c8b153f84?sid=26cd6ab9-e37b-43ee-aaf3-0239cf042e32

Patrick F 8/4/25, 12:29:30 PM EDT

I'm unable to login under pfalso@allegrodesign.net. Emails with code never came and isn't in junk.

Cristobal M 8/4/25, 12:34:58 PM EDT

Hello Patrick, first issue is because the users does not have permissions to see Assets metadata, I can add the permission to them. They should be able to see and edit metadata, or just see and no edit?

Cristobal M 2/4/27, 11:44:32 AM EST

Cristobal M 8/4/25, 12:42:27 PM EDT

Email issue is fixed now.

Cristobal M 8/4/25, 6:41:14 PM EDT

Patrick I added the "Vew Metadata" permission for the Users Role, so now users can see the Metadata (Data) tab on the assets. Please let me know if that enough or you want to also give them Edit permissions.

Patrick F 8/6/25, 3:24:28 PM EDT

This is great Cristobal. Thank you. I can also login now.

Patrick F 8/20/25, 2:56:21 PM EDT

I believe the DAM isn't displaying all the images again. Check out this collection: https://op.entermediadb.net/assets/find/views/modules/librarycollection/userview/AVsbjYVvaqPddky6-_LT/Bilder-Michael--Carol-11194100.html?entitymoduleviewid=librarycollectiongeneral There should be 60+ images.

Cristobal M 8/20/25, 6:57:11 PM EDT

Hello Patrick, sorry I didn't noticed your message earlier, can you let me know where assets are missing? Like in Drawings or Photos? do you see the missing assets anywere else in the DAM? If you do, can yo please send me one sample or id of the asset so I can investigate little bit more

Patrick F 8/27/25, 8:22:49 AM EDT

New issue: https://op.entermediadb.net/assets/find/views/modules/librarycollection/index.html?entityid=AXrym1igOg7QHOf6636O

Patrick F 8/27/25, 8:23:12 AM EDT

Our folder structures appear to be missing on collections.

Patrick F 8/27/25, 8:23:55 AM EDT

For the first request above, the missing images were in photos.

Cristobal M 8/27/25, 12:45:06 PM EDT

Hello Patrick there is an "expand" arrow in the table header where you can toggle the Folder tree, please let me know if you have it in your screen.

Cristobal M 8/27/25, 12:45:14 PM EDT