Dieneke S
2/29/24, 10:52:52 AM EST
Can we setup a demo to view the new Entermedia offering and talk about next steps for provisioning?
Chris, Entermedia is a DAM provider I use and would like Hoffer to procure so we all have access to shared digital assets.
Seting up meeting
Seting up meeting
Dieneke S
4/16/24, 11:09:21 AM EDT
We are going to make a plan to update your instance since it contains some customizations (like the gallery embed in your site and the Geo Location of the images). I think that will require update your B site or setup a Dev site in order to test all these features.
Let us make a schedule and we will let you know when we can update the OP site.
Dieneke S
4/23/24, 12:29:09 PM EDT
Hello Patrick,
We continue adapting all the customizations and features your current production server has to our newest version. We are doing some work on the Collections management that will impact the way the Collections are managed.
So We are postponing moving you to a newer version until we finish all the work on Collections, this way the impact of change on your current workflow will be less.
Meanwhile we decided to patch your current server for the 2 issues pending:
1) Closing the image preview with the X icon
2) Preview images not being displayed when the Collection (Proyect) has an "&" character in the name.
I tested the patches and they work ok in your current Production server.
We will keep you posted in following weeks to let you know about the progress on Collections in the newer version and then we can restart the moving process.
Please let us know if you see the issues fixed in your side, it may require a Browser restart since some of the changes were applied on Java Script components.
Dieneke S
5/7/24, 5:49:22 PM EDT
When I check off images to approve and click OK it stalls. When I refresh, it’s been complete but there’s no indication to the user that this has been completed.
DAM also seems to be running quite slowly.
Thanks so much.
Patrick Falso
Dieneke S
5/10/24, 1:52:52 PM EDT
Hi Patrick, we discovered there is a hardware issue that its causing the server to run slow. We are working on it, it might take a couple days to up to a week for us to get it up and running faster again. We will keep you posted.
Dieneke S
5/15/24, 12:30:39 PM EDT
Hi Patrick, we did receive the hardware. It will take a couple to install. We will keep you posted.
Dieneke S
5/16/24, 9:49:22 AM EDT
Hi Patrick, we will install the hardware tonight at 7pm, that means your server will be down for a few.
Dieneke S
5/20/24, 12:51:47 PM EDT
Hi Patrick, it seems the server is up and running as it should now.
Thanks for your patience.
Thanks for your patience.
Robert B
8/13/24, 2:04:59 PM EDT
Christopher, meeting has started and Patrick is asking Cristobal to join as well.
Dieneke S
8/23/24, 12:49:52 PM EDT
Create account for eMedia to access the client data
Receive all codes for Zoho and align those with our codes
Continually downloading all files from all Zoho projects
Grab only field photos for each active project, link project number
Our goal is to ensure seamless integration of eMedia assets into Zoho projects while maintaining data consistency. The assistance of your Zoho consultant, Anton Herborg, would be highly beneficial in achieving this.
Set up uploading the existing assets into Zoho, This depends on Zoho API support and may take longer to complete.
When uploading is enabled, we will upload assets from Entermedia to Zoho on a regular basis.