Chat - Allegro Design / Orren Pickell

General

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Patrick F 1/22/25, 4:57:06 PM EST

Please keep me posted. Appreciate it.

Patrick F 1/22/25, 5:38:31 PM EST

Attachments

One more issue. While connected to Orren Pickell's VPN, I'm unable to connect to the DAM. I'm working in Mexico over a VPN. I'd like to attach the screen cap but can't from here.

Patrick F 1/22/25, 5:40:34 PM EST

This interface is still infuriating.

Patrick F 1/22/25, 5:55:58 PM EST

I clicked on "files" button and I'm getting: Missing Edit Permission

Cristobal M 1/22/25, 5:57:02 PM EST

Yes I',m doing the update now.

Cristobal M 1/22/25, 5:57:25 PM EST

You should not have any issues connecting from anywhere in the world

Cristobal M 1/22/25, 5:57:35 PM EST

but first let me finish the update process

Cristobal M 1/22/25, 6:20:14 PM EST

Ok, update finished successfully. In my end I see everything correct, verified the Collections and Files. The image you reported converted ok (I did not converted-fixed manually just to test that the update will fix the problem) Please let us known any finding in your side

Cristobal M 1/23/25, 4:59:55 PM EST

Hello Patrick, after the update I been monitoring the site and noticed that the Zoho API is not reading Files because there was a change either in the API or the Configuration of the Projects. The way it was wroking is we read a list of folder for each Project with the API call: https://projects.zoho.com/api/v3/portal/"+portalId+"/projects/"+ projectId +"/documents/settings Then with this list we use a different API to get each folder content. But this API stoped to work the way it was, is not allowing us to Post to it and get the data. I can send an Email to the Zoho expert helped us last time to see if he can help us figure it out, I just want to inform you and ask for your authorization to contact him.