Dieneke S
11/4/24, 2:50:28 PM EST
In the November 4 support meeting, Cristobal guided new user Jillian through the updated Allegro platform.
Key points included:
Onboarding: Cristobal introduced the platform's new features and helped Jillian with project setup, as Jillian expressed a lack of training on the updated version.
Troubleshooting: They resolved login and access issues to ensure Jillian could access the correct site.
Project Creation: Cristobal provided a step-by-step tutorial on creating a project, covering search, templates, and project details for an ongoing task.
Conclusion: Jillian confirmed she had the needed information, and Cristobal offered further assistance if required.
Patrick F
11/5/24, 1:21:41 PM EST
Please provide instructions for how to approve assets in the new installation. I can see how to select them but not approved them.
Patrick F
11/5/24, 6:56:32 PM EST
"Draws" folder is missing from Ozmun. Did you check asset count for conversion?
Christopher B
11/5/24, 7:19:34 PM EST
We can check on the approval permission and missing folder tomorrow
Patrick F
11/6/24, 7:29:55 AM EST
Bilder folder structure doesn't match pre-upgrade. Assets are missing. Bilder, Michael & Carol 11-1941-00
Dieneke S
11/6/24, 9:51:10 AM EST
Instructions how to approve assets
Check missing folder Ozmun
Bilder folder structure doesn't match pre-upgrade. Assets are missing. Bilder, Michael & Carol 11-1941-00
Cristobal M
11/6/24, 7:42:42 PM EST
Approve/Reject menu enabled (Select assets, Edit Menu and Approve/Reject )
Cristobal M
11/6/24, 7:46:20 PM EST
This is Bilder, Michael & Carol 11-1941-00 folder structures in both sites, not sure if I understand what is missing.
Dieneke S
11/7/24, 12:26:33 PM EST
Hi Patrick, do I need to set up a quick meeting tomorrow to go over the missing files?
Dieneke S
11/11/24, 12:09:13 PM EST
Hi Patrick, see the above message, I can set up a meeting and go over your workflow?
Cristobal M
11/15/24, 12:46:51 PM EST
Hey Patrick, I just deployed an update to OP site with a fix for the Template copying, sent you an Screen Shot via Email too.
Cristobal M
11/15/24, 12:47:52 PM EST
This update includes also the fix for picking a Collection in the Top Right Corner Upload button.
1 👎
Patrick F
11/15/24, 2:27:25 PM EST
Jillian is having issues: "Currently, I can search for the "template", but when I hit "export", nothing happens."
Patrick F
11/15/24, 3:07:22 PM EST
I'm having the same export issue in Chrome. Can you screen share Cristobal?
Patrick F
11/15/24, 4:35:35 PM EST
On zoom here Cristobal: https://us02web.zoom.us/j/88581993652?pwd=epuSNxaKNlpfxl2NXZ70wwyxSybgGK.1