General
Tracy
6/26/25, 2:02:39 PM EDT
Archivist is not able to view orders that users are submitting. He is getting the email that says an order is waiting for approval, but clicking the link does nothing. Also, when he's logged in the platform used to show him pending orders; it no longer does and he can’t see the orders that folks are submitting.
Additionally, users are now able to right click and “save as” images in the DAM, which is definitely not something we want.
Additionally, users are now able to right click and “save as” images in the DAM, which is definitely not something we want.
Cristobal M
6/26/25, 7:31:01 PM EDT
Tracy, we fixed the issue with Folder picker, it was related to he is not being a full adminstrator, now we added more permission so this Role can see the Folders and the Orders from other users.
Tracy
6/26/25, 8:36:53 PM EDT
OK, but shouldn't any role that is allowed to apply folder tags have the option to see the folder picker correctly?
Tracy
6/27/25, 8:33:24 AM EDT
Still finding issues:
1. I test as Tagger role and i am getting broken images. Go into any collection (artsakh for example but i've tested others), open an asset, and i get no image preview and a broken image link Assets/Armenia/Artsakh/AGBU_ACO_ Artsakh_Chamber_Orchestra_Concert_At_Armenian_National_Chamber_Music_Center 26DSC00386.JPG
2. Users are able to right-click on an image and save as to download. According to AGBU, they were not able to do that before
1. I test as Tagger role and i am getting broken images. Go into any collection (artsakh for example but i've tested others), open an asset, and i get no image preview and a broken image link Assets/Armenia/Artsakh/AGBU_ACO_ Artsakh_Chamber_Orchestra_Concert_At_Armenian_National_Chamber_Music_Center 26DSC00386.JPG
2. Users are able to right-click on an image and save as to download. According to AGBU, they were not able to do that before
Cristobal M
6/27/25, 1:44:18 PM EDT
We fixed the issue, image was not displaying because of the Watermark preset. Tagger Role now has active the watermark and the main image is displayed with watermark too.
Tracy
6/27/25, 2:36:06 PM EDT
Ok. Do you have any thoughts on this ability to Save As (right-click)?
Cristobal M
6/27/25, 3:25:51 PM EDT
No, we didn't have that limitation in the past, now that the main image on the Asset details page is watermark, even if they do right click they will get the watermark image downloaded.
Cristobal M
6/27/25, 3:28:10 PM EDT
Watermark is enabled for Tagger Role, let us know if you want to enable it on any other, or it can be done easily in the System permissions area, permission name is "Watermark" also "Download FPO" should be enabled if they are allowed to download.
Tracy
6/30/25, 9:18:35 AM EDT
My understanding is that all roles need watermarked turned on except Archivist, Subarchivist and Admin
Tracy
6/30/25, 10:57:14 AM EDT
Hello. We have an urgent issue with Live galleries. It appears that since the DAM updates made last week, when new images are added to an existing gallery, those photos are NOT showing up in Drupal. You can see here: https://dev-emedia.pantheonsite.io/node/107 that the photos showing here to not match the photos that were added to the gallery https://dam.agbu.org/assets/mediadb/services/publishingdestination/view/AZehw794kFJDmz3ouF-t
This is a LIVE gallery and parents are waiting for the photos. If you can please help us fix this it would be much appreciated
This is a LIVE gallery and parents are waiting for the photos. If you can please help us fix this it would be much appreciated
Cristobal M
6/30/25, 11:39:11 AM EDT
Hello, I found the problem, it is in Drupal, the oEmbed provider is configured to the url: https://agbubeta.entermediadb.net this should point to the production URL, I switched the drupal dev site to point to dam.agbu.org and the gallery now shows all the images, you need to do the same in the production website.
Tracy
6/30/25, 11:46:19 AM EDT
On the live site we have the provider URL as https://dam.agbu.org and then we have 2 endpoints:
Endpoint #1 scheme https://agbubeta.entermediadb.net/assets/mediadb/services/publishingdestination/view/*
Endpoint #1 url https://agbubeta.entermediadb.net/assets/mediadb/services/publishingdestination/oembed
Endpoint #2 scheme https://dam.agbu.org/assets/mediadb/services/publishingdestination/view/*
Endpoint #2 url https://dam.agbu.org/assets/mediadb/services/publishingdestination/oembed
The old URL is there because of OLD galleries that were created and are live before the URL was changed
Endpoint #2
Endpoint #1 scheme https://agbubeta.entermediadb.net/assets/mediadb/services/publishingdestination/view/*
Endpoint #1 url https://agbubeta.entermediadb.net/assets/mediadb/services/publishingdestination/oembed
Endpoint #2 scheme https://dam.agbu.org/assets/mediadb/services/publishingdestination/view/*
Endpoint #2 url https://dam.agbu.org/assets/mediadb/services/publishingdestination/oembed
The old URL is there because of OLD galleries that were created and are live before the URL was changed
Endpoint #2
Christopher B
6/30/25, 11:50:33 AM EDT
We will serve up those URL's for now and would be good to get them updated for future use.
Tracy
6/30/25, 11:52:07 AM EDT
Oh i see, you have all the URLs in the one endpoint on Dev, i'll change to that
Endpoint #1 scheme
>https://agbubeta.entermediadb.net/assets/mediadb/services/publishingdestination/gallery/*
>https://agbubeta.entermediadb.net/assets/mediadb/services/publishingdestination/view/*
>https://dam.agbu.org/assets/mediadb/services/publishingdestination/view/*
Endpoint #1 scheme
>https://agbubeta.entermediadb.net/assets/mediadb/services/publishingdestination/gallery/*
>https://agbubeta.entermediadb.net/assets/mediadb/services/publishingdestination/view/*
>https://dam.agbu.org/assets/mediadb/services/publishingdestination/view/*
Christopher B
7/1/25, 4:56:23 PM EDT
We recently added a new Gallery support to our new open source Drupal Plugin. We can show you guys how its working sometime.
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