General
Christopher B
2/25/25, 11:24:30 AM EST
We just did a first step of the redirect. Its now sending library users to the new UI when they login.
Christopher B
2/25/25, 11:25:34 AM EST
For the Gallery URLS we would prefer to keep them the same and not redirect for now. Then slowly we start to use the new URL then later redirect any remaining.
Tracy
2/25/25, 3:23:00 PM EST
Christopher, we the old URL to redirect to the new one, else people will keep using the old system. Can you redirect this https://agbuassetlibrary.entermediadb.net/ to dam.agbu.org ?
Cristobal M
2/25/25, 3:41:05 PM EST
https://agbuassetlibrary.entermediadb.net/ is now also redirected to dam.agbu.org
Christopher B
2/26/25, 9:05:40 AM EST
When there is time lets have a meeting to review everything? We noticed some odd configuration changes and wanted to review it.
Tracy
2/26/25, 9:54:40 AM EST
We just had a meeting cancelation for today at 1pm Eastern. Will that work for you?
Tracy
2/26/25, 10:08:19 AM EST
Christopher, the client just emailed that there’s an issue where he's editing a user account to update her email address, but when he hits save changes nothing happens, and when he checks after the changes have not been applied to the account.
Tracy
2/26/25, 10:21:33 AM EST
I was able to update the user account as an admin, but Alex (archivist) could not do the same
permissions issue?
permissions issue?
Tracy
2/26/25, 10:27:33 AM EST
the user is alex distasi, archivist. That is not the user account that was being updated. The account i just updated was cgulekjian. I was able to change the email address as an admin, but Alex was not.
Cristobal M
2/26/25, 11:15:11 AM EST
Tracy
We just had a meeting cancelation for today at 1pm Eastern. Will that work for you?
Im scheduling the meeting
Cristobal M
2/26/25, 11:26:06 AM EST
Tracy
the user is alex distasi, archivist. That is not the user account that was being updated. The account i just updated was cgulekjian. I was able to change the email address as an admin, but Alex was not.
Yes, there was a permission, it is is a file system extra security validation I just enable it, so Roles with the right User/Grouop Edit permission can actually save them.
Tracy
3/5/25, 12:18:45 PM EST
Hello. I checked in with Alex to see how things were going with the new DAM. So far so good, but he did mention that there are a few users that have complained that their favorites collection is full of images that they did NOT favorite. Is there a way for me to bulk clear a user's favorites collection?
Tracy
3/5/25, 12:26:01 PM EST
There are 24,220 images in her favorites collection. Before i just go through and remove them, do you know WHY this happened? Michelle Anasa Favorites
Tracy
3/5/25, 12:34:37 PM EST
Some additional background, this issue seemed to carry over from the old system. I'm going to clear out her favorites and have her report if it happens again
Cristobal M
3/5/25, 2:26:38 PM EST
Hello, yes favorites collections where imported from the original site, so they may be like that (with a lot of assets) since there. We have a different approach for the favorites now with the "Bookmark" icon, they can bookmark entire collections or single assets, then they will have access all the time with the top Bookmark icon.
We only need to review if this is enabled for all the roles and they should be able to manage favorites/bookmarks very esaly.
We only need to review if this is enabled for all the roles and they should be able to manage favorites/bookmarks very esaly.
Tracy
4/16/25, 3:20:40 PM EDT
Hello. Hope you are all doing well. I just reported an issue via email where suddenly the multi-edit is not working. Has anything changed in the AGBU environment?
Cristobal M
4/16/25, 4:55:07 PM EDT
Hello Tracy, nothing changed in AGBU environment in the last month, I'm not being able to reproduce the issue, I tested both Admin and User Roles, tested selecting 1,2...up to 20 images and I'm being able to Multi Edit.
One thing it could happen it is a network interruption while he was selecting the images or a timeout session (like if he selected and after a while tried to multi-edit, there is a 20 minute cache between the search and the next action).
Please ask the user to refresh the browser, Search or get to the Specific folder and select the files again.
One thing it could happen it is a network interruption while he was selecting the images or a timeout session (like if he selected and after a while tried to multi-edit, there is a 20 minute cache between the search and the next action).
Please ask the user to refresh the browser, Search or get to the Specific folder and select the files again.
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