Chat - AGBU Asset Library

General

Page 19 of 22

Cristobal M 9/4/24, 6:49:11 PM EDT

I cleared downloads, we did a change in our code but needs to be tested, we may have something to deploy by tomorrow or Friday

Tracy 9/4/24, 6:49:52 PM EDT

ok thanks, please keep me posted. Are you still seeing the error for his account after clearing the downloads?

Tracy 9/4/24, 6:50:51 PM EDT

Alex also just alerted me that cart requests (orders) only are working in the old version (don't show up in the beta site)

Dieneke S 9/5/24, 12:03:57 PM EDT

Tracy, You dont have notifications disabled, so I think email notifications go to your spam folder. Can you check?

Tracy 9/6/24, 8:59:40 AM EDT

i have checked, nothing in spam

Tracy 9/6/24, 8:59:51 AM EDT

i used to get them

Tracy 9/9/24, 9:24:34 AM EDT

Cristobal, did you the change you were testing get deployed? I have the client reporting some other issues this morning, which i am going to forward via email with the screenshots

Tracy 9/9/24, 9:57:54 AM EDT

Email sent to help@entermediadb.org

Dieneke S 9/9/24, 11:14:21 AM EDT

We will have a look at asap.

Cristobal M 9/9/24, 11:15:35 AM EDT

Tracy

Cristobal, did you the change you were testing get deployed? I have the client reporting some other issues this morning, which i am going to forward via email with the screenshots

Hi Tracy, no I did not deploy Beta site, neither production Site, let me take a look in your Email and investigate what could be happening.

Cristobal M 9/9/24, 11:58:28 AM EDT

Tracy, the Category search it is working ok in the Beta site, we found that the Category table in the Prod site can't be re-index, It may be a problem that has been going on for some time in that Database version.

Tracy 9/9/24, 2:12:39 PM EDT

ok i'll suggest they use the Beta url

Tracy 9/10/24, 7:30:13 AM EDT

Good morning. Although the feature is working in the beta version, they have been using the other version because Cart requests made by coworkers only appear in the version of the DAM from which they were created. Since basic users globally are using the old version, all cart requests must be approved through the old version

Tracy 9/10/24, 1:25:54 PM EDT

Hello, Another issue just reported for AGBU on the live (old) system. Normally when people checkout a cart, Alex (archivist) gets an automated message alerting him, so he can approve/reject.Today there was a cart request and he didn’t receive an automated message, so he had no idea. Can you look into why the automated notification was not sent? He received one yesterday at 12:42pm for a different request but did not get the one today, it is a critical piece of their workflow, Thanks

Dieneke S 9/10/24, 1:35:58 PM EDT

Hi tracy, we will have a look at it asap.

Dieneke S 9/10/24, 2:00:54 PM EDT

https://zoom.us/j/92658783659?pwd=Dbw3ToapQ1ATziT8sklHdPgbXKB3g3.1 Meeting ID: 926 5878 3659 Passcode: 396301

Dieneke S 9/10/24, 2:06:40 PM EDT

Desire; a mosaiq gallery Needs to be done end of september, 2 weeks before deadline october 10. Budget: 1500 dollars Help from drupal colleague Tracy/Joozer 2 short meetings per week, 4 weeks time. Gallery / universal settings - To see same galleries in different ways, toggle views - Configuring galleries, parameters - Possible to slide thumbnails, toggle laptop/mobile

Dieneke S 9/10/24, 2:08:13 PM EDT

Manual Ordering from files area multiple gallery styles are live at same time Research GEOTF 3D viewer

Tracy 9/10/24, 2:43:34 PM EDT

Hi Dieneke. Sorry my connection was in and out. You are sending a new calendar invite for tomorrow? I saw a cancellation come though but not a new invite. Thanks!