Chat - eMedia Customer Service

Dieneke S 6/13/24, 11:21:59 AM EDT

we have been in the dev meeting, coming to the customer one now.

Dieneke S 6/14/24, 7:49:23 AM EDT

TAE Thanks for the offer to work on the Download s. Actually, the more important bug fix is the Tag search issue. That is needed to set up and view the catalog properly. I can wait until next Tuesday to troubleshoot. I would like to know if I should do an update before our session that day and also if I should have Chuck available to look at the server. Thanks

Dieneke S 6/14/24, 11:24:07 AM EDT

AGBU -> 2 hours Bug permissions -> see agenda websites -> christopher 4 hours BLOG OI, community area TAE blog chop up in 2 parts, upload when OI is ready Metro east -> meeting today 1 hours Soend time fix bugs -> see agenda prnewswire -> development 2 hours geo location metabug Yale Emailled him, update next week. Take time to meet wth staff to coach them Babson -> development 0 hours Check agenda, check close old bugs OI support platform -> christopher 2 hours see agenda emedia library project -> 2 hours UI Shakil / claire

Dieneke S 6/17/24, 11:51:41 AM EDT

RELEASE today: AGBU, TAE to do: YALE, METRO EAST, CBC, MUSIC ACADEMY SALES Check in with joe The music academy -> 1 hours - bug see agenda / update them today downloads AGBU -> 1 hours dev - fix dev when creating program folder bug ready to deploy - just an upgrade / nicer version colors - try and fix report bug websites -> christopher/cris 2 hours documentation, mayne combine for 11 BLOG OI, community area TAE blog chop up in 2 parts, upload when OI is ready prnewswire -> development 2 hours geo location metabug Yale Emailled him, waiting for release. meeting to go over update, adding and moving entitys around Take time to meet wth staff to coach them Metro east -> meeting today 1 hours defaults and update done, good untill meeting CBC: meeting thursday Babson -> development 0 hours SET up meeting to go over bugs / status OI support platform -> christopher 2 hours see agenda

Dieneke S 6/18/24, 12:48:51 PM EDT

Released: MUSIC ACADEMY TO RELEASE & reindex: AGBU, YALE, METRO EAST, CBC, SALES Christopher gave more info, feedback later this week AGBU -> 1 hours dev - fix dev when creating program folder bug ready to deploy - just an upgrade / nicer version colors - try and fix report bug The music academy -> 1 hours - bug see agenda / update them today & reindex websites -> christopher/cris 2 hours documentation, mayne combine for 11 BLOG OI, community area TAE blog chop up in 2 parts, upload when OI is ready prnewswire -> development 2 hours geo location metabug Yale Emailled him, waiting for release. meeting to go over update, adding and moving entitys around Take time to meet wth staff to coach them Metro east -> meeting today 1 hours defaults and update done, good untill meeting CBC: meeting thursday Babson -> development 0 hours SET up meeting to go over bugs / status - emailled OI support platform -> christopher 2 hours see agenda

Dieneke S 6/19/24, 11:44:40 AM EDT

TO RELEASE & reindex: Music academy again, AGBU, YALE, METRO EAST, CBC, SALES Christopher gave more info, feedback later this week AGBU -> 1 hours dev and update - fix dev when creating program folder bug ready to deploy - just an upgrade / nicer version colors - try and fix report bug The music academy -> 1 hours - bug see agenda / update them today & reindex websites -> Christopher/cris 2 hours documentation, mayne combine for 11 BLOG OI, community area TAE blog chop up in 2 parts, upload when OI is ready Blog exensio -> dieneke prnewswire -> development 2 hours geo location metabug Yale Emailed him, waiting for release. meeting to go over update, adding and moving entity's around Take time to meet with staff to coach them Metro east -> meeting today 1 hours defaults and update done, good until meeting CBC: meeting Thursday Babson -> development 0 hours SET up meeting to go over bugs / status - emailed OI support platform -> Christopher 2 hours see agenda

Christopher B 6/19/24, 6:29:13 PM EDT

Cristobal, how did AGBU go? Need help?

Cristobal M 6/19/24, 6:59:20 PM EDT

stilll not finish, couple of problems, one is we broke the CSV import hte other day, when securing the searchtype variable

Cristobal M 6/19/24, 6:59:47 PM EDT

a lot of issues reindexing categories, and now it was doing assets table, but it found a mapping issue in a date field

Cristobal M 6/19/24, 7:14:54 PM EDT

19-Jun-2024 19:13:57.210 SEVERE [http-nio-8080-exec-8] org.openedit.error.HtmlErrorHandler.handleError error on /assets/find/views/settings/lists/datamanager/list/reindex.html org.openedit.OpenEditException: MapperParsingException[failed to parse [event_date]]; nested: IllegalArgumentException[Invalid format: "20120721 14:07:42.000" is malformed at "0721 14:07:42.000"];

Cristobal M 6/19/24, 7:15:28 PM EDT

complaining about this event_date field, but this is a regular field, not a date formant, not sure why tring to force date

Cristobal M 6/19/24, 7:15:44 PM EDT

I disabled syncing before starting to prevent any issue

Dieneke S 6/20/24, 2:02:04 PM EDT

TO RELEASE & reindex: Music academy again, AGBU, YALE, METRO EAST, CBC, SALES Christopher gave more info, feedback later this week AGBU -> 4 hours dev and update The music academy -> 1 hours - bug see agenda / update them today & reindex websites -> Christopher/cris 2 hours documentation, mayne combine for 11 BLOG OI, community area TAE blog chop up in 2 parts, upload when OI is ready Blog exensio -> dieneke prnewswire -> development 2 hours geo location metabug Yale Emailed him, waiting for release. meeting to go over update, adding and moving entity's around Take time to meet with staff to coach them Metro east -> meeting today 1 hours defaults and update done, good until meeting CBC: meeting Thursday Babson -> development 0 hours SET up meeting to go over bugs / status - emailed OI support platform -> Christopher 2 hours see agenda

Cristobal M 6/20/24, 4:16:59 PM EDT

Metro Esat updated, gonna update AGBU when I come back from lunch

Dieneke S 6/20/24, 6:17:37 PM EDT

cool! can you update agbu too?

Dieneke S 6/20/24, 6:17:46 PM EDT

or send them a message in the portal I mean

Dieneke S 6/23/24, 6:37:01 PM EDT

hey team, ill be traveling tomorrow from 9am-1pm back to the lake..ill be available in the afternoon for check in.

Dieneke S 6/24/24, 8:47:09 AM EDT

TO RELEASE & reindex: Music academy again, AGBU, YALE, METRO EAST, CBC, SALES Christopher gave more info, feedback later this week Joe reddy AGBU -> 3 hours dev and update, Also, can we change the dev url from dev to beta, change domain The music academy -> 1 hours - bug see agenda / update them today & reindex websites -> Christopher/cris 2 hours documentation, mayne combine for 11 BLOG OI, community area TAE blog chop up in 2 parts, upload when OI is ready Blog exensio -> dieneke prnewswire -> development 2 hours geo location metabug Yale Release ready? meeting to go over update, adding and moving entity's around Take time to meet with staff to coach them Metro east -> meeting thursday 1 hours CBC: Babson -> development 0 hours SET up meeting to go over bugs / status - emailed, no response yet OI support platform -> Christopher 2 hours see agenda

Christopher B 6/24/24, 4:32:43 PM EDT

Cristobal I just renewed the entermediacloud.com that Aml uses. Can you make sure it's configured and let alm know

Christopher B 6/24/24, 4:35:02 PM EDT

she posted in the EnterMedia portal

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